I haven’t checked my “other” mailbox in a while and guess what I found. Amy Quinn from InsideCRM told me about a recent article they just posted called Flip the Script: 34 Scripts and Ideas for Getting Back at Telemarketers.

As a former telemarketer, I hated customers who were so rude and cursed to me a lot. Personally, the most memorable calls I’ve had were from those customers that didn’t really buy what I was selling but was such a trip to talk to because they were smart enough to turn the tables around instead of being annoyed.

They would reply:

“You’re calling from Veranet Solutions? What solutions do you have for me today? ‘Coz y’know there’s this girl that I really like… You sound about her age. So just by listening to me, you think I can be attractive?”

Or sometimes flirt saying:

“Hey… you sound REALLY CUTE!!! I mean seriously… I wonder how you look like. Are you Asian? You have such a cute accent!”

Hey, I’m a good sport. I looked at these replies as a challenge. And back then, it was a huge achievement for me if these people decide to buy what I was selling. And I’m sure, most people would probably prefer that rather than getting a “F$&* Y@^ TELEMARKETERS!!!”

So don’t just hang up! I TRULY and SINCERELY believe that these 34 ways are better than just using profanity. Who knows? Maybe if you talk to the telemarketer a little bit more, you might just hear something you like and become interested in what they have to offer. If they don’t get a sale from you, then hey, at least they can make YOU a conversational piece during their breaks!