I’m back! My vacation leave was great and I enjoyed every single thing I did on those 10 days. Being in places I’ve never been before. Watching reruns of old TV shows. Playing Cake Mania 2. Staring in blank space (seriously, its very relaxing). Fun, fun, fun.

I’ve been back to work since Monday and after reading my gazillion emails that welcomed me at the office, things have been pretty hectic. People seriously started approaching me for stuff to do before I can even badge in. Complaints Training. Soft skills Training. Client Monitors. Town Hall. Blackout Days Concerns.

Let me digress for a bit… Blackout days for call centers refer to the days wherein no vacation leaves are allowed on certain dates due to high staffing needs or foreseen high absenteeism. Normally this can result to double the usual sanction or some sort of corrective action.

Things have been pretty busy and my just-came-back-from-a-vacation-leave aura just started to wear off. Sigh. Good and bad at the same time. Based on experience, I can tolerate the stress from work longer than the boredom of nothing to do for a prolonged period of time.

I also just found out that I am scheduled to work on Christmas Eve and New Year’s Eve, both of which are blackout days. For obvious reasons, I’m not that thrilled about it. But hey, I’ve already anticipated it to happen and that’s really normal for call centers. My team, surprisingly, have handled the situation pretty well compared to others. However, I’m still keeping my fingers crossed. I know at least one of them reads this blog and even left comments. So if any of my agents get to read this post… Hint! Hint! No absences please! Pretty please!

That’s all for now. I need to sleep. Today was a really long day.