I found a time-waster. Check out Call Center Charlie!

Charlie is a Filipino Call Center Worker. It’s her first day on the job, but there’s one problem: There’s two agents absent! Now she has to cover the calls the other two agents were supposed to take. She even says “Hello?” with a Filipina accent and earns in peso!

In the real world, call center agents don’t usually have to handle several different phone lines and accounts at one time. However, serious multi-tasking is definitely needed in the call center industry. This game also shows that being at work on time all the time is important to cover business needs. It’s true that if there are agents absent, the calls they were supposed to get that day will be shouldered by the other agents.

One at a time, of course.

Click here to play Call Center Charlie!