A Collections Call | Monday, October 8th, 2007
Posted in Callwork's Comics, Opinions, Funny, Daily Stress
(LJ’s useless Analysis: The strip above shows a very typical Philippine call center setting. Notice the butterfly attached in the headset? That’s a very common way of expressing one’s sense of humor, sexuality or individuality. Flat screen monitors are used by call centers nowadays to minimize eye strain and usually comes in black so not […]
Tales From Recruitment #3 | Friday, June 8th, 2007
Posted in Recruitment, Funny
More memorable quotes from work. These gems make what I do worthwhile:
Q:Describe a situation wherein you were able to use your persuasion successfully to convince someone to see things your way?
A:Ummm… My brother… Bikos he is impotent.
Q:Excuse me? Your brother is impotent?!
A:Yes. He does not want to work.
Q:Ah… He does not want to stand up? […]
Tales From Recruitment #2 | Sunday, June 3rd, 2007
Posted in Recruitment, Funny
More tales from the Joy Machine:
Q:Where is your family based?
A:House
*Like…. DUH!
Q:Sell the benefit of this compact mirror to me.
A:Add spice to your face.
*Everyone needs spice right?
Q:How did you find out about our opening?
A:Through my neva.
Q:What is a neva?
A:The house next to mine.
*Toink!
Q:What should I call you?
A:I apply for call center.
Q:No. How would you like to […]
Tales From Recruitment | Thursday, May 31st, 2007
Posted in Recruitment, Funny
Hi guys! Its been awhile since I posted anything but the wait is over and I bring you tidings from the Joy Machine that is RECRUITMENT:
Q:What has been your major health issue so far?
A:Well….. My monthly is irregular.
*Talk about too much information
Q:What can you contribute to the company if we hire you?
A:I will contribute my […]
My Favorite Tech Support Turtle | Sunday, April 15th, 2007
Posted in Funny
If you watched the cartoon Teenage Mutant Ninja Turtles back in the early 90’s, you probably had your favorite turtle. Most people I know liked Michelangelo, for the obvious reason that he’s funny. But my favorite was actually Donatello for two reasons: One, he was extremely intelligent and I have a certain liking for geeks; […]
Lost in Translation | Thursday, April 12th, 2007
Posted in Funny, Daily Stress
I did some coaching sessions today and there was one live call that really cracked me up. It was my agent Thea who was talking to one of her customers.
Thea: So Sir, have you used your card or cheque book recently?
Customer: Uh ok.
Thea: So you used it?
Customer: Ah… Sorry… I uh… (laughs) don’t speak English […]
Recruitment | Wednesday, April 11th, 2007
Posted in Funny, Daily Stress
Gah!!!!!!
Its been 51 days since I last posted anything here and I sincerely apologize. I’ve been busy as a angry bee on steroids because I just got seconded to recruitment (or Illegal Recruitment to Japan, as I would fondly call my new position in life) for 3 months so I had to fix all my […]
Push Mute Dammit | Saturday, February 10th, 2007
Posted in Funny
There is this story that has been going around most call centers like an urban legend. Some customer service rep from a local telecom company cursed a caller and forgot to push the mute button.
Result:
A very pissed off guy that will take no crap from anyone.
Moral Lesson of the Story:
If you have nothing nice to […]
In or Out | Friday, February 9th, 2007
Posted in Funny, Daily Stress
When one enters the growing ranks of the country’s sunshine industry (a nice euphemism if you ask me =p ) you either become an outbound or inbound rep.
Whats the difference? If you’re inbound you’re most likely gonna be a customer service peep. You handle customers that call in about their issues and try to fix […]
What’s Your Favorite Scary Story? | Tuesday, January 30th, 2007
Posted in Funny
This is a true story, as told to me by a friend of mine from the recruitment department of my office:
A pretty mestiza who was well dressed and was around her mid 20’s walked into the interview room full of confidence and charm. She answered all the questions easily with her colegiala American accent, but […]