CLEAR-ly, A Mnemonic Device | Friday, May 25th, 2007
Posted in Mnemonics

Mnemonic devices are used as memory aids for several purposes. I encountered one today that I shared with my agents before the shift ended to improve customer satisfaction. This can be used by pretty much anybody who deals with customers.
What I learned at work recently…
When dealing with customers, remember to be C-L-E-A-R.
C - are
L- isten […]