QA | Wednesday, March 19th, 2008
Posted in Quality Assurance, Experience, Ramblings, Daily Stress

“LJ!!!!!”
My boss shouted. He sounded like a dad about the apprehend his son when he’s up to no good. He rarely shouts that way. My agents heard it. I already knew why.
“I know. I’m at 40%.”
Our Quality Collections team just sent the team scores for this month to date.
“What’s going on?”
“I’ll give you an answer […]