What’s Your Favorite Scary Story? | Tuesday, January 30th, 2007
Posted in Funny

This is a true story, as told to me by a friend of mine from the recruitment department of my office:
A pretty mestiza who was well dressed and was around her mid 20’s walked into the interview room full of confidence and charm. She answered all the questions easily with her colegiala American accent, but […]

Overtime | Monday, January 29th, 2007
Posted in Daily Stress

Thursday Shift:
Sheila: Girl, do you have any agents who wants to volunteer for this Sunday’s shift? They’ll only be reporting from 5pm-9pm. With RD pay and… [continued by a sales talk accompanied with what we call WIIFMs (pronounced as wih-fums meaning, What’s In It For Me?)]…, okay? So just let me know by midnight.
Me: […]

Night Watch | Sunday, January 28th, 2007
Posted in Careers, Daily Stress

A friend of mine once said that call centers suck the life out of a person and leave them as empty hollow husks of their former selves. Pretty deep for my bud, but is it really as bad as he depicts it? Hmmmmm…. I guess its more of a base to base cases thing (hehehehehehe) […]

Year End Review | Saturday, January 27th, 2007
Posted in Careers, Daily Stress

According to the Philippine Labor Code, companies are required to give a salary increase each year — no matter what. So most line managers in my company gave extra effort to accomplish one thing — THE YEAR-END PERFORMANCE APPRAISAL REVIEW. Unlike my agents who just continued doing their usual tasks of taking calls, I on […]

Tired | Saturday, January 27th, 2007
Posted in Daily Stress

I need a break. I’ve been working my ass off to finish my monthly deliverables and somehow I feel like I’m moving really slow no matter quick I try to finish them.
I cracked my neck about a dozen times today too. The cracks sounded weird too. Like my head’s gonna fall off soon.
Bleh.
I’m going on […]

Career Path | Wednesday, January 10th, 2007
Posted in Careers

It was career orientation day in high school, long before I knew about the existence of call centers in the Philippines. If I were to recall just one thing that we talked about back then, it was something this Swiss speaker said: “The second most profitable industry in the world is telecommunications.” It got stuck […]