Tales From Recruitment | Thursday, May 31st, 2007
Posted in Recruitment, Funny
Hi guys! Its been awhile since I posted anything but the wait is over and I bring you tidings from the Joy Machine that is RECRUITMENT:
Q:What has been your major health issue so far?
A:Well….. My monthly is irregular.
*Talk about too much information
Q:What can you contribute to the company if we hire you?
A:I will contribute my […]
I’m a Proud Filipino Call Center Employee | Wednesday, May 30th, 2007
Posted in Opinions
I was tagged recently to answer this question: What are the 3 signs you see happening now that make you say, “it feels great to be Pinoy?”
My #1 answer was:
#1: This country is an international call center haven. The United States, The United Kingdom and other countries in Asia depend on Philippine call centers to […]
False Alarm: Ambergris’ Bomb Threat | Saturday, May 26th, 2007
Posted in Call Center News
Okay. I admit I’m very apathetic. I’m not really into current events, unless I can watch it in E! News or The Insider.
I was reading Mike in Manila - at large by Mike Cohen, a freelance broadcast journalist based in Manila, and found out that Ambergris’ site in Market! Market! received a bomb threat through […]
CLEAR-ly, A Mnemonic Device | Friday, May 25th, 2007
Posted in Mnemonics
Mnemonic devices are used as memory aids for several purposes. I encountered one today that I shared with my agents before the shift ended to improve customer satisfaction. This can be used by pretty much anybody who deals with customers.
What I learned at work recently…
When dealing with customers, remember to be C-L-E-A-R.
C - are
L- isten […]
The Medical Leave (I wish I never had) | Monday, May 21st, 2007
Posted in Call Center Perks, Daily Stress
One reason why I haven’t written about work is because I actually haven’t been going to work. I was diagnosed with appendicitis last month and had to undergo surgery. The doctor said I needed to take a medical leave for 3 weeks. Now I need to wait about two more months until I can be […]